- There is a separate accessibility statement for Microsoft Bookings which used for: Accessibility bookings, ASK online appointments, Book a Librarian, Languages EAP tutorials and Exeter Maths and stats tutorials
We want as many people as possible to be able to use this website. For example, that means you should be able to:
zoom in up to 200% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a text reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability. Please also see our Assisitive technology overview to find out more about the accessibility features in different programs, apps and devices.
How accessible this website is
We know some parts of this website are not fully accessible:
you cannot modify the line height or spacing of text
most older PDF documents are not fully accessible to screen reader software
historic video does not have captions
some historic images may not have alternative text
a small number of heading structures may not be logical
a small number of links do not have discernible text
Feedback and contact information
Please contact us using our webform if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
FX Plus is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
Some older videos uploaded to the Vimeo platform do not have captions. WCAG 1.2.2. We will be remaking these videos over the coming academic year and uploading to other streaming platforms where they will be captioned.
Some html content contains headings that do not follow a logical order. WCAG 2.4.3. We are working through these to restructure the headings by Feb 2021
Some images do not have a text alternative, so the information in them is not available to people using a screen reader. WCAG 2.1 success criterion 1.1.1 (non-text content). We are working through these to eliminate or amend by Feb 2021
Content links without discernible text WCAG 2.4.4 and 2.4.9. We are working through these to amend by Feb 2021
A few contrast issues (insufficient colour contrast) for text. WCAG 1.4.3. We are working to eliminate these by Feb 2021
Content that’s not within the scope of the accessibility regulations
This section covers issues that we do not need to fix right now. The law calls these exemptions.
PDFs and other documents
Our old https://studyhubresources.fxplus.ac.uk/ site may contain some legacy PDFs which have accessibility issues and need to be replaced or removed. These are not essential for providing our services.
Any new PDFs or documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We are currently migrating existing study skills resources from our old site, https://studyhubresources.fxplus.ac.uk/ to our new site, https://studyhub.fxplus.ac.uk/. As part of this process, we are reviewing and updating resources (such as legacy PDFs and videos) to ensure that they are digitally accessible.
Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. This may include:
Links to external websites (including documents and pdfs)
Embedded content such as videos and podcasts from 3rd party sites which may not be accessible – for instance no captions.
Preparation of this accessibility statement
This statement was prepared on 18 September 2020. It was last reviewed on 18 September 2020.
The websites were last tested on 16 September 2020. The test was carried out by FX Plus using Blackboard Ally and additional tools such as Axe and Wave.