Find answers to frequently asked questions or common issues facing new students using the library for the first time.
You can also find more answers to student related questions at the Compass FAQ
If you haven't found an answer to your question please contact the library team directly via email, phone or using Library Chat.
- Helpdesk: 01326 370441
- Email: library@fxplus.ac.uk
Our top tips resources below may be useful before you start using the library or when you are approaching your first assignment.
You may also want to check out our new starters checklist and Bitesized activities.
Visit the FXPlus library website for more information about services and collections.
Exeter students will also want to visit the University of Exeter library website.
Our introduction to the FXPlus library website gives you a guided tour.
Falmouth students:
- You can start with Library Search to find resources which you can access online. If you need help with using this we have video playlist to show you how to search in different ways.
- You may also want to visit the library subject guides for some recommended resources from the library team.
- Our Subject Guides video introduces these to help you get started.
Exeter students:
- See the Penryn Campus Library Guide for information on how to search your collections
- See University of Exeter Library Search
- Visit Subject Guides for Exeter
Find out all about referencing tools in our Reference Management Tools video below.
You can find more information about referencing in the Referencing Study Guide
Support with referencing is available from the ASK Academic Skills team
If you want to talk to a librarian about your research you can use the Book A Librarian service to make an online or face to face appointment. You can also come to a drop in session if you are on campus.
If you want support with the writing process or referencing please make an appointment with the Academic Skills team.
Top tips for getting started
Listen to some top tips on getting started using the library and looking ahead to your first assignment.
Top Tips (2:57 min)
Listen to this compilation of top tips taken from the interviews with staff in the Library Pathway podcast series.