Refund information

Do I qualify for a refund?

Yes, if you meet the following conditions:

  • You are enrolled on an undergraduate course at Falmouth University based at the Falmouth or Penryn campuses.
  • The assessment was carried out by a qualified assessor and confirms that you have specific learning differences (dyslexia, dyspraxia or ADHD).
  • You have not previously received a refund for a diagnostic assessment from Falmouth University.
  • You have received a letter from Student Finance with details of the support and equipment they have agreed to fund. This is known as a 'DSA2 Notification of Entitlement' letter. 

How do I get my refund?

When you get your DSA2 Notification of Entitlement letter, please email a copy of your diagnostic report and invoice to accessibility@fxplus.ac.uk so that they can process your refund. The money will be paid into your account within 4 - 6 weeks.

(If you are in financial hardship and cannot afford to pay for a diagnostic assessment up front, please email dyslexia@fxplus.ac.uk to arrange a screening appointment and chat.)

How much will I get?

Academic year 2023 - 2024

  • First-year* students will be entitled to a full refund, up to a maximum of £375. (*For assessments dated between 1st January 2023 and 24 May 2024.)
  • Second years will be entitled to a partial refund of £190.
  • Third years will be entitled to a partial refund of £190, up till 31 December 2023.

Academic year 2024 - 2025

  • First-year* students will be entitled to a full refund, up to a maximum of £375. (*For assessments dated between 1st January 2024 and 23 May 2025.)
  • Second years will be entitled to a partial refund of £190.
  • Third years will be entitled to a partial refund of £190, up till 31 December 2024.